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Shopify Bug Fixes & Troubleshooting NZ

Something not working right on your store? We diagnose and fix Shopify bugs so you can get back to selling.

From $50 NZD

We Fix What's Broken

Shopify stores can develop issues over time - apps conflict with each other, theme updates break things, or something just stops working for no obvious reason. Whatever the problem, we'll find it and fix it.

No technical jargon, no judgement about how it happened. Just tell us what's wrong and we'll sort it out.

Common Issues We Fix

Display Problems

Pages not looking right, layouts broken, images not showing, text overlapping or cut off.

Mobile Issues

Store looks fine on desktop but broken on phones. Menu not working, elements too small or too big.

Functionality Bugs

Buttons not working, forms not submitting, cart not updating, filters not filtering.

App Conflicts

Apps breaking your theme or each other. Leftover code from uninstalled apps causing problems.

Examples of Bugs We've Fixed

  • Product images not zooming on mobile devices
  • Add to cart button disappeared after theme update
  • Footer showing on some pages but not others
  • Prices showing wrong format or currency
  • Navigation menu not expanding on mobile
  • Variant selector not working properly
  • Collection filters not applying correctly
  • Contact form submissions not being received
  • Discount codes not applying at checkout
  • Pages loading blank or with errors

Our Bug-Fixing Process

1. Understand the Issue

You describe what's wrong - screenshots or screen recordings are super helpful. The more detail, the faster we can diagnose.

2. Diagnose

We investigate the issue, identify the root cause, and determine the best fix. Sometimes it's simple, sometimes it takes some detective work.

3. Quote

We tell you what we found and how much it will cost to fix. No surprises.

4. Fix

We implement the fix, test it thoroughly across devices, and confirm everything is working.

Frequently Asked Questions

How do I know if my Shopify store has bugs?

Common signs include pages not displaying correctly, buttons not working, images not loading, errors during checkout, things looking broken on mobile, or features that used to work but don't anymore. If something doesn't seem right, it's worth investigating.

Can you fix issues caused by apps?

Yes, app conflicts are one of the most common issues we fix. Apps can conflict with each other or with your theme, causing unexpected behavior. We can identify the problematic app and resolve the conflict.

What if the bug comes back after you fix it?

If the exact same issue returns within 30 days due to our fix, we'll resolve it at no additional charge. If it's caused by something new (like a theme update or new app), that would be a new fix.

How quickly can you fix urgent issues?

For urgent issues affecting sales (like checkout not working), we prioritize and can often start same-day. Turnaround depends on the issue complexity, but we understand when something is costing you money every hour.

Got a Bug That Needs Fixing?

Tell us what's broken and we'll get back to you with a diagnosis and quote.

Get Your Free Quote